Who are our customers?
Teams that work on impactful AI applications/features that are core to their product strategy, constantly iterating and working around model limitations
Examples
- Public references (langfuse.com):
Teams building complex LLM apps rely on Langfuse
SDK installs / month
GitHub stars
Docker pulls
- OSS Packages depending on Langfuse
- Langfuse Team: see metabase dashboard of top customers
How to identify them?
Needs to
- Need to create a really good LLM application that is core to company strategy
- Collaborate with a team
Has
- Clear AI strategy that involves building AI applications with internal resources
- Done research on evals, tracing; open to consume content to learn this
- Traction / initial pmf or needs to get to high bar of quality before launching
- Inhouse LLMOps/eval setup that gets tedious to manage/scale
- Technical ability to integrate Langfuse themselves
- Assess different solutions themselves to make a good decision
- Engineer(s) that can make buying decision
- In startup, tech scale-up
Does not need / have
- Formal procurement process
- Hands-on consulting / solutions engineering
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