Using Linear

We use Linear for all internal ticketing / task management.

Linear is the backbone of our product ops that allows us to move fast as a small team while working with a large community of customers and OSS users.

Principles

• Everyone maintains their own issues and projects
  • We do not have someone on the team that manages the backlog centrally -> There should be no issues that are not assigned to someone.
• Create Linear issues for tasks that are likely to happen within the next 6 months. Everything beyond that can be tracked on the roadmap (needs link) and GitHub ideas.

How to use Linear

• SLA: Clear out Linear Inbox multiple times a day. This is the main on-topic discussion channel.
• Git
  • When making a change, copy the branch name from Linear issue which leads to automatic linking of PR to Linear issue.
  • Once PR is merged, issue is moved to the merged state. Move to done once the change is deployed to production and all potential follow-up work is tracked/done.

Setup Linear

Mandatory

• Connect to Slack and GitHub
• Join Engineering, Langfuse, GTM teams

Optional

• Connect to Cursor Background Agents to delegate tasks to AI